APQC: KM principles

A very good linkpage can be found on the website of my university This page provides enough links to get a good overview on performance measurement as well as topics such as intellectual capital and KM.

One of the links leads to the American Productivity and Quality Centre (APQC), where the following KM principles and best practices can be found:

1. You can measure the impact of KM, and the return on investment is high. Best-practice organizations double the return on their KM investments.

If that is right, I won't have to look any further. Unfortunately the membership is $ 9000 p.a. plus an induction fee of $ 6000 for the size of organisation I work for. So I guess no-one will authorise $ 15000 just to find out if this is only a marketing gag or not... Does anyone reading this have experience with APQC ? Please advise.

2. Best-practice organizations have a deliverate and robust KM strategy to solve business problems.

3. Best-practice organizations use communities of practice (CoPs) to identify and close knowledge gaps, transfer successful practices, and develop and perfect state-of-the-art processes.

Point taken. Something which is a very good approach but doesnt happen often enough in practice.

4. Knowledge maps help organizations uncover areas of vulnerability, ascertain the whereabouts of key knowledge, and understand the impact of knowledge within key business processes.

Again, something that would be great if organisations did it.