Bontis: Causal maps

I again went through the Nick Bontis Research paper on "Intellectual Capital ROI: A causal map of human capital antecedents and consequents" and I think the some of the research implications are really very interesting:

Research implication II: The effective management of intellectual capital assets will yield higher financial results per employee. The development of human capital is positively influenced by the education level of employees and their overall satisfaction.

Research implication III: Employee sentiment, as defined by satisfaction, motivation and commitment, has far-reaching positive impacts on intellectual capital management, knowledge management and ultimately business performance.

Research implication IV: Knowledge management initiatives can decrease turnover rates and support business performance, if they are coupled with HR policies.