Citigroup's Secret

On Bank Tech there is an interesting article on a performance management system Citigroup uses.

Focussing on the areas of performance management, portfolio management, asset management, knowledge management as well as process management it claims to provide an overview on 15000 - 20000 development projects, simplified on a red-yellow-green view on the state of things, which then of course allows one to drill down.

Even though in a banking environment things tend to be easier to measure (financial indicators) the number of projects was what really impressed me...

The article also gives hints on a kind of expert system or work tracker that can connect people to people for knowledge sharing.