knowledge management (km) / km metrics / opinion

February 26, 2004

Publications

Scholarly journals

Forstenlechner I., Lettice, F., Bourne, M. and Webb, C. (2007). Turning knowledge into value in professional service firms. Performance Measurement and Metrics, Volume 8, Issue 3, p. 146 - 156

Forstenlechner I. and Lettice, F. (2007), Differences in motivating global knowledge workers, Equal Opportunities International, Volume 26, Issue 8, p. 823 - 833

Lettice, F., Roth, N. and Forstenlechner, I. (2006), Measuring Knowledge in the New Product Development Process, International Journal of Productivity and Performance Measurement, Volume 55, Issue 3/4, p. 217 – 241

Conferences and other contributions to knowledge

Forstenlechner, I., Lettice, F. and Tschida, M. (2007), Motivating Lawyers to Share Knowledge in an International Law Firm,
23rd European Group for Organizational Studies Colloquium (EGOS 2007), 5 – 7 July 2007, Vienna, Austria

Forstenlechner, I., Lettice, F. and Bourne, M. (2005), Determining cause and effect in a balanced scorecard measuring and managing knowledge.
3rd International Conference on Manufacturing Research (ICMR 2005), 6-8 September 2005, Cranfield University, UK

Forstenlechner, I. (2005), The role of national culture when measuring KM, Knowledge Management Review July/August 2005 Volume 8 Issue 3, p. 10

Forstenlechner, I. (2005), The impact of knowledge management on law firm – an investigation of causality across cultures.
Cranfield University, Cranfield, United Kingdom (PhD thesis)

Forstenlechner, I. (2002), Return on Investment of Knowledge Management. Eisenstadt UAS, Eisenstadt, Austria (Master Thesis)

Other activities

Reviewer for Team Performance Management (ISSN: 1352-7592)