What KM should be for a law firm

Robbins (Robbins, R. (2003). Harnessing Group Memory to Build a Knowledge-Sharing Culture. Of Counsel. June 2003. Vol 22, Iss 6; p.7) puts the emphasis on culture that law firms need to build and affirms that the benefits can be signifcant, such as higher quality service, more consistent advice, greater responsiveness to clients, productivity gains and improved employee satisfaction. This higher quality advice is possible if lawyers have access to the right information, meaning they know

§ What the law is
§ The policies and standards of the firms as well as the client
§ Which positions the corporation has taken in similar situations
§ Who needs to be involved in a decisions that varies from a precedent
§ What sources can provide more information on any of these subjects

If this information is accessible regardless of where a lawyer is located this leads to less irritation with clients who if he consults with more than one lawyer should not get more than one answer. In this relation KM can be an excellent enabler for managing risk.