I was finishing the the added interview section for my thesis draft earlier on and even though efficiency was the top value driver mentioned by the interviewees, one needs to look at the different meanings that the word has to different people.
- One understanding is the view towards availability of know-how in so far as it allows lawyers to commit to closing a matter quicker if they know that there is relevant know-how available
- The efficiency of well trained KMLs is another point emerging from the interviews, just as
- Efficiency gains that are understood as simply making the task easier while incurring less cost
A key requirement for increasing efficiency was identified by one interviewee as the constant feedback loop from users of know-how to those maintaining it.
<< Home